About Richard Caldicott

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Alongside my 20+ years IT career, I’ve spent over a decade working inside recruitment businesses, leading technology and operations from the inside — not as an external consultant, but as part of the team responsible for making it all work.

That experience shapes everything I do today. I often get told I’m, “not your usual IT guy”! That is because I’ve been in the business, on the floor, and I know what good looks like in practice. 

I don’t see recruitment technology as systems in isolation - I see how it plays out on the sales floor. Having worked inside recruitment businesses, I’ve seen consultants battling clunky CRMs, manual processes and tools that don’t quite deliver. Those small inefficiencies add up - costing time, slowing delivery and frustrating teams.

That’s why I set up Caldicott Consulting — to help recruitment businesses fix what’s actually holding them back. By getting under the skin of how teams really work, I uncover the real issues and turn them into practical improvements that make a genuine difference - often reshaping the problem entirely and improving how the business runs.